Finance & Security
You do not need to "Sign Up/Log In" to this web site to buy something - just put items you require into cart/basket and proceed through checkout
We believe payment is a very important part of our website - in fact, it is the most important part, bar none!
The security of your credit/debit card is absolutely paramount, so much so, that by our choice, we never ever get access to, or knowledge of, your financial details.
As you can see by the Logos above, we currently offer payment by EKM Pay & PayPal. For those of you who do not know about either - click on the logos above to go the websites to see how they works - please note, our shopping cart will guide you through the payment process if you are doing this for the first, or the umpteenth time.
EKM Pay is a new secure payment gateway that offers you more flexibility in the way you pay
PayPal has quickly become a global leader in online payment solutions with more than 230 million accounts worldwide. Available in 190 markets and 17 currencies around the world. PayPal enables global ecommerce by making receipts and payments possible across different locations, currencies and languages.
Once you are on the 'payment page' of the shopping cart, follow the instructions and you will be taken away from this web site and onto the Payment website - you complete the full financial transaction on their very secure banking website - once the transaction is complete, the web site you have chosen (EKM Pay/PayPal) will deduct their handling fees plus their commission and transfer the balance to our bank account; at the same time they will send us an email instructing us to pack and post the products to you, which we will then do, ASAP. You will not be charged any money at all for using either payment method - all fees etc are paid by the merchant, not the customer. At no time will we ever get access to, or knowledge of, your credit / debit card details - the only information we get of yours, is name, address etc - which of course, we need to be able to send the products you have bought. Your bank / debit / credit / card statement will show the service you have used.
You do not have to have a PayPal account to send money through PayPal. Click on the PayPal link above, (ensure you are on the PayPal 'home' page) click on the "send money" tab and follow instructions. They will ask you for an email address to send the money to - that's us at - firstname.lastname@example.org If you get stuck or not sure what to do - send an email to the same email address email@example.com giving us your name and telephone number and the time and date you'd like us to ring and we'll ring you, at our expense and help you with PayPal and/or any other questions you may have ? (That's in the UK ☺ - if you live outside the UK, we'll answer by email)
When using PayPal to purchase, you are automatically insured for up to £500 per transaction, by PayPal.
Yes you're right, we do end up with your name and address etc on our database - may we take this opportunity to assure you that your details will always remain confidential to us and we will never ever share those details with any other company. We comply fully with Data Protection rules, guidelines and advice. We will perhaps, on occasion, use your details to contact you, to advise of new products, services or campaigns from our company. However, we practice 'permission' marketing and will respect your wishes. Please let us know if you do not wish to be contacted, as we hate spam and junk mail as well!
Cookies and Privacy
As this site consists primarily of a Shopping Cart, it needs 'cookies' to be enabled on your computer, otherwise the cart won't function properly; the cookie tracks the contents of the cart and allows the consumer to switch seamlessly between pages of the same web site whilst shopping. Cookies are subject to a number of misconceptions, mostly based on the erroneous notion that they are computer programs. In fact, cookies are simple pieces of data unable to perform any operation by themselves. In particular, they are neither spyware nor viruses. They are also used by companies, including us, to gather 'traffic' and 'activity' data that has taken place on their web sites - cookies do not gather any information about the visitor except their footprint - this information is used for marketing feedback so that the company can see how many visitors it has received, which pages they looked at, whether they bought anything etc.
We adhere to the terms of the UK Sale of Goods Act, the EU Distance Selling Regulations and the EU Directive on Privacy and Electronic Communications.
We conform to the UK Data Protection Act 1998.
If you have any queries regarding anything on this page, please do not hesitate to contact us using any of the methods offered on our 'Contact' page.
VAT GB - As most of our products are Zero rated we are not a VAT registered company
We are committed to protecting your privacy and your details are deemed privileged information, which we will never pass to a third party.